Shipping policy
Fast, reliable delivery for faith you can wear.
ORDER PROCESSING
All orders are processed within 2–3 business days (Monday–Friday, excluding holidays). Once your order ships, you'll receive a confirmation email with your tracking number.
During high-volume periods like new drops or holiday seasons, processing may take up to 5 business days. We appreciate your patience — quality takes time.
DOMESTIC SHIPPING — UNITED STATES
Standard Shipping
Cost: Free on orders $75+ / $5.99 under $75
Delivery Time: 5–7 business days
Expedited Shipping
Cost: $12.99
Delivery Time: 3–5 business days
Express Shipping
Cost: $24.99
Delivery Time: 1–2 business days
Free shipping applies automatically at checkout on all U.S. orders over $75 before tax. No code needed.
INTERNATIONAL SHIPPING
We ship worldwide. International orders are shipped via standard international mail and typically arrive within 10–20 business days, depending on your location and local customs processing.
International shipping rates are calculated at checkout based on your country and order weight. Please note:
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Customs fees, import duties, and taxes are the responsibility of the customer
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Delivery times may vary due to customs clearance procedures
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We are not responsible for delays caused by customs or local postal services
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Tracking may be limited once the package leaves the United States
ORDER TRACKING
Once your order ships, you'll receive an email with your tracking number and a link to track your package. You can also track your order by:
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Clicking the tracking link in your shipping confirmation email
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Logging into your account on our website and viewing your order history
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Contacting us at support@creatorovercreated.com
Please allow 24–48 hours after receiving your tracking number for the carrier to update their system.
LOST OR DAMAGED PACKAGES
If your package is lost in transit or arrives damaged, please contact us within 14 days of the expected delivery date. We'll work with the carrier to resolve the issue and make sure you get what you ordered.
For damaged items, please include photos of the packaging and the damaged product in your email. This helps us process your claim faster.
ADDRESS CHANGES & CANCELLATIONS
We can only modify or cancel orders within 2 hours of placement. After that, the order enters our fulfillment process and cannot be changed.
If you need to update your shipping address, contact us immediately at support@creatorovercreated.com with your order number. We are not responsible for packages shipped to incorrect addresses provided at checkout.
RETURNS & EXCHANGES
We accept returns within 30 days of delivery on unworn, unwashed items with original tags attached. Items marked as final sale cannot be returned.\
For size exchanges, we offer free exchanges on unworn items within 30 days. To start a return or exchange, email us at support@creatorovercreated.com with your order number.
Return shipping costs are the responsibility of the customer unless the item was defective or we made an error. Original shipping fees are non-refundable.
